Archive for March, 2017

Job: FontLab QA tester (p/t)

(Note: position was filled)

Do you love font editing apps?
Already trying FontLab VI?

Work from wherever you want, whenever you want. One weekly (virtual) meeting. Part-time, paid at an hourly rate.

Apply to: “thomas” at the obvious domain.

QA or Quality Assurance is software industry jargon for “testing software so it doesn’t suck.” This part-time position will help test, log and reproduce bugs with FontLab VI, currently in Public Preview. The app has been rebuilt from scratch, the interface is new, and there are many new features—hence many possibilities for bugs. This job is ideal for someone who has some experience with FontLab Studio 5 and is learning VI.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be given other tasks if they want them! Given the right candidate, this position could be combined with one or both of our other part-time positions: doc writer and tech support.

Requirements:

  • Experience using FontLab VI, currently in Public Preview
  • Ability to work independently, “self-starter”
  • Communicate well in written English
  • Mac preferred, as we do screen shots on Mac
    • If Mac, 2560×1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Primary duties:

  • Create plans for rigorous testing of feature areas
  • Test also new features and newly fixed bugs
  • Understand and reproduce bugs reported by users
  • File new bugs in bug tracking system (ZenHub), explaining how to reproduce
  • Verify whether supposedly fixed bugs are actually fixed

Possibilities for Growth

  • Help write and edit FontLab VI documentation
  • Create tutorial/educational videos for FontLab VI
  • Test and write bugs on TransType and other products
  • You tell us what else you can do!

Job: FontLab Doc Writer (p/t)

(Note: position was filled)

Are you a type tech geek & writer? Get paid to become a FontLab VI guru!

Location: wherever you want to work from, remotely!

Hours: part time, whenever you want. Show up for a weekly virtual meeting.

Apply to: “thomas” at the obvious domain.

The Docs Writer will take a major role, with other staff, in documenting FontLab VI. The interface is largely new, and there are many new features.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be welcome to do other things too! In fact, given the right candidate, this position could be combined with one or both of our other part-time positions: QA tester and tech support.

Requirements:

  • Good written English skills
  • Some familiarity with a font editing app, such as FontLab Studio 5, Glyphs, RoboFont or FontForge
  • Writing experience (bonus: software documentation or other instructional materials)
  • Works well independently, “self starter” (a cliché, we know!), copes well with ambiguity, can help define problems as well as attacking them afterwards
  • Mac or Windows computer (Mac preferred)
    • If Mac, 2560 x 1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Primary duties:

  • Write, edit and expand FontLab VI documentation (considerable portions already written)
  • Help change the draft docs to be process-oriented
  • Illustrate docs with screen shots as appropriate

Optional Duties / Opportunities for Development

  • Create tutorial/educational videos for FontLab VI
  • Make product workflow & feature suggestions

Appreciated Bonus Attributes:

  • Experience using FontLab VI, currently in Public Preview
  • Interest in using FontLab VI outside of paid work
  • Experience with other font editing apps
  • Familiarity with Markdown (a lightweight formatting language used in both our bug tracker and our docs authoring system)

Job: FontLab Tech Support Engineer (p/t)

(Note: position was filled)

Do you love helping people & teaching?

Work from wherever you want, whenever you want. One weekly (virtual) meeting. Part-time, paid at an hourly rate.

Apply to: “thomas” at the obvious domain.

This part-time position will handle incoming requests for help using FontLab apps, primarily for FontLab VI—possibly others depending on your background and interests. The VI interface is largely new, and there are many new features. Currently support is primarily by email. This job is ideal for someone who has some experience with FontLab Studio 5 and is learning VI.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be welcome to do other things too! In fact, given the right candidate, this position could be combined with one or both of our other part-time positions: QA Tester and Documentation Writer.

Requirements:

  • Familiarity with a font editing/creation app, preferably some with FontLab VI
  • Ability to work independently, “self-starter”
  • Sympathy for end users
  • Communicate well in written English
  • Mac or Windows
    • If Mac, 2560×1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Appreciated Bonus Attributes:

  • Experience using FontLab VI, currently in Public Preview
  • Interest in using FontLab VI as an end user
  • Have both Mac and Windows computers
    • or have space to install a Windows “virtual machine” on your Mac hard drive

Primary duties:

  • Respond to user inquiries via our support portal and user forums
  • Understand user problems with the application; reproduce problems and determine if bugs exist
  • If there is a user error or misunderstanding, help the user understand how to better use the software, by explaining things, quoting sections of the user guide, whatever is needed
  • Explain features, bugs, and workarounds to users
  • File new bugs in bug tracking system, explaining how to reproduce
  • Verify whether supposedly fixed bugs are actually fixed
  • Point out when existing documentation (or video) is unclear or incomplete

Possibilities for Growth

  • Help write and edit FontLab VI documentation
  • Create tutorial/educational videos for FontLab VI
  • Make product workflow & feature suggestions
  • Test and write bugs on TransType and other products
  • Depending on timing of hire, might help us migrate to new support system
  • You tell us what else you can do!