Five years ago, when Fontlab was in the midst of its ambitious goal of creating its next-generation font editor, I joined the company as Vice President to take over some management duties from co-founder and President Ted Harrison. Later, I became CEO, and Ted stepped down from most day-to-day operations.
Together with Yuri Yarmola (co-founder and Vice President R&D), Adam Twardoch (Director of Products) and the rest of the FontLab team, we revamped and modernized the way we develop our apps and collaborate across locations. We introduced a new support system and customer-centric approach, and saw a major increase in customer satisfaction with our tech support. We also updated our online store and most of our website from a 1990s look and feel, to something worthy of our modern apps.
Perhaps most importantly, we gave our users the long-awaited FontLab VI, a fully-modern overhaul of the company’s flagship pro font editor, and we have been providing them with regular updates and enhancements. The latest 6.1.4 update just shipped April 20th. We also recently updated three of our classic apps (FontLab Studio 5, Fontographer and TypeTool) to help our customers cope better with recent macOS updates. The FontLab team has really delivered for our users, and it has been deeply gratifying for me to help them do so.
At the same time, for me, what was once just occasional expert witness and forged-document investigation work has kept growing, and become quite frequent since I launched my “Font Detective” web site, a year ago — and more so in recent months due to publicity around a particularly high-profile case just this January.
Leaving FontLab allows me to further develop this detective work, which has already become too much to be compatible with my role at FontLab. Plus, I can take on other fun side gigs. (More on my blog.)
I leave FontLab in good hands: Ted Harrison is rejoining Yuri and Adam in the active management team, to keep operations smooth. The current plan is that I will still be active with FontLab into early June. FontLab has been an incredible experience, and I wish my colleagues nothing but the best!