Welcome Pooja Saxena & Igor Freiberger to FontLab

I am pleased to welcome Pooja Saxena and Igor Freiberger to the FontLab team!

Some weeks ago we advertised for several kinds of work we needed part-time contractors to help with here at FontLab: testing/QA, documentation and tech support.

We had a small swarm of applicants. There were many plausible candidates, but Igor and Pooja stood out as being both versatile and well qualified. Both will be doing a wide range of tasks here, so you may encounter them in a range of roles. This week we are having Igor focus on reproducing and logging FontLab VI bugs reported by users in our forum, and Pooja working with some of the rest of us on documentation. (The FontLab Studio 5 manual was over 900 pages, and the app is all new, so there is plenty to write about.)

Igor Freiberger is a designer and type designer who has been using FontLab VI since before we even started the public preview, and has been an eager reporter of bugs and issues from very early on. He is a former IT manager and teacher, graphic designer and web designer, and was the first Adobe Certified Expert in Brazil. He is based in Porto Alegre, in the far south of Brazil.

Pooja Saxena is a 2012 graduate of the Reading MA Typeface Design program. Since then, she has been a consultant for large tech companies, including Google, and done type design for Latin and multiple Indic writing systems. Pooja is a regular contributor to the Alphabettes web site. Her work has been featured in several magazines, and covered by the Times of India. She is based in Noida, India (near New Delhi).

Job: FontLab QA tester (p/t)

Do you love font editing apps?
Already trying FontLab VI?

Work from wherever you want, whenever you want. One weekly (virtual) meeting. Part-time, paid at an hourly rate.

Apply to: “thomas” at the obvious domain.

QA or Quality Assurance is software industry jargon for “testing software so it doesn’t suck.” This part-time position will help test, log and reproduce bugs with FontLab VI, currently in Public Preview. The app has been rebuilt from scratch, the interface is new, and there are many new features—hence many possibilities for bugs. This job is ideal for someone who has some experience with FontLab Studio 5 and is learning VI.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be given other tasks if they want them! Given the right candidate, this position could be combined with one or both of our other part-time positions: doc writer and tech support.

Requirements:

  • Experience using FontLab VI, currently in Public Preview
  • Ability to work independently, “self-starter”
  • Communicate well in written English
  • Mac preferred, as we do screen shots on Mac
    • If Mac, 2560×1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Primary duties:

  • Create plans for rigorous testing of feature areas
  • Test also new features and newly fixed bugs
  • Understand and reproduce bugs reported by users
  • File new bugs in bug tracking system (ZenHub), explaining how to reproduce
  • Verify whether supposedly fixed bugs are actually fixed

Possibilities for Growth

  • Help write and edit FontLab VI documentation
  • Create tutorial/educational videos for FontLab VI
  • Test and write bugs on TransType and other products
  • You tell us what else you can do!

Job: FontLab Doc Writer (p/t)

Are you a type tech geek & writer? Get paid to become a FontLab VI guru!

Location: wherever you want to work from, remotely!

Hours: part time, whenever you want. Show up for a weekly virtual meeting.

Apply to: “thomas” at the obvious domain.

The Docs Writer will take a major role, with other staff, in documenting FontLab VI. The interface is largely new, and there are many new features.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be welcome to do other things too! In fact, given the right candidate, this position could be combined with one or both of our other part-time positions: QA tester and tech support.

Requirements:

  • Good written English skills
  • Some familiarity with a font editing app, such as FontLab Studio 5, Glyphs, RoboFont or FontForge
  • Writing experience (bonus: software documentation or other instructional materials)
  • Works well independently, “self starter” (a cliché, we know!), copes well with ambiguity, can help define problems as well as attacking them afterwards
  • Mac or Windows computer (Mac preferred)
    • If Mac, 2560 x 1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Primary duties:

  • Write, edit and expand FontLab VI documentation (considerable portions already written)
  • Help change the draft docs to be process-oriented
  • Illustrate docs with screen shots as appropriate

Optional Duties / Opportunities for Development

  • Create tutorial/educational videos for FontLab VI
  • Make product workflow & feature suggestions

Appreciated Bonus Attributes:

  • Experience using FontLab VI, currently in Public Preview
  • Interest in using FontLab VI outside of paid work
  • Experience with other font editing apps
  • Familiarity with Markdown (a lightweight formatting language used in both our bug tracker and our docs authoring system)

Job: FontLab Tech Support Engineer (p/t)

Do you love helping people & teaching?

Work from wherever you want, whenever you want. One weekly (virtual) meeting. Part-time, paid at an hourly rate.

Apply to: “thomas” at the obvious domain.

This part-time position will handle incoming requests for help using FontLab apps, primarily for FontLab VI—possibly others depending on your background and interests. The VI interface is largely new, and there are many new features. Currently support is primarily by email. This job is ideal for someone who has some experience with FontLab Studio 5 and is learning VI.

There is plenty to be done at FontLab, and an energetic candidate with varied skills and interests will be welcome to do other things too! In fact, given the right candidate, this position could be combined with one or both of our other part-time positions: QA Tester and Documentation Writer.

Requirements:

  • Familiarity with a font editing/creation app, preferably some with FontLab VI
  • Ability to work independently, “self-starter”
  • Sympathy for end users
  • Communicate well in written English
  • Mac or Windows
    • If Mac, 2560×1600 retina screen (or better) recommended.
    • If Windows, 1920 x 1080 (or better) screen recommended.

Appreciated Bonus Attributes:

  • Experience using FontLab VI, currently in Public Preview
  • Interest in using FontLab VI as an end user
  • Have both Mac and Windows computers
    • or have space to install a Windows “virtual machine” on your Mac hard drive

Primary duties:

  • Respond to user inquiries via our support portal and user forums
  • Understand user problems with the application; reproduce problems and determine if bugs exist
  • If there is a user error or misunderstanding, help the user understand how to better use the software, by explaining things, quoting sections of the user guide, whatever is needed
  • Explain features, bugs, and workarounds to users
  • File new bugs in bug tracking system, explaining how to reproduce
  • Verify whether supposedly fixed bugs are actually fixed
  • Point out when existing documentation (or video) is unclear or incomplete

Possibilities for Growth

  • Help write and edit FontLab VI documentation
  • Create tutorial/educational videos for FontLab VI
  • Make product workflow & feature suggestions
  • Test and write bugs on TransType and other products
  • Depending on timing of hire, might help us migrate to new support system
  • You tell us what else you can do!

macOS 10.12 Sierra & FontLab products

Just a quick note to say that we have done spot testing of our current Mac apps with macOS 10.12 Sierra, and we have seen no new issues so far. We have also had no bug reports from users so far that turned out to be Sierra specific, either. So as far as we can tell, there are no such issues!

FontLab Studio 5 update candidates 5714

We last night made available new Release Candidate builds for FontLab Studio 5.1.5 (Mac) and 5.2.2 (Win).

We are quite hopeful that these will be versions that we will ship to all customers next week. This free update fixes many bugs and issues in 5.1.4 (Mac) and 5.2.1 (Win)—details in the forum post. Literally dozens of issues have been addressed since 5.1.4 and 5.2.1.

Ted Harrison retires; Thomas Phinney now FontLab President

FontLab announces today the retirement of co-founder and corporate business leader Theodore (Ted) Harrison. Harrison will continue as Chairman, but has stepped down from most day-to-day operations. Thomas Phinney, who joined FontLab in May 2014, replaces Harrison as FontLab President. The rest of the FontLab team is unchanged, but Adam Twardoch has been promoted to Director of Products, reflecting his increasing focus on the software itself.

Remembering Hermann Zapf

Legendary type designer, calligrapher and gentleman professor Hermann Zapf died on June 4th, 2015. He was 96 years old. He is survived by his wife, Gudrun Zapf-von Hesse, a noted book binder, calligrapher and also a type designer (Diotima).

Public beta: FontLab Studio 5 v5.1.5 Mac build

Update 2015-07-15: New versions are available!

I’ve posted a new beta build (5611) of FontLab Studio 5 version 5.1.5.

This is a test version of a free update, which will require you enter your FontLab serial number during the install. I suggest you first rename your existing FontLab Studio 5.app to, say “FontLab Studio 5 old.app” before you install the new build. This way you can run your previous version at any time if the new version proves an unworthy successor in any way. I do not expect it, but it is better to be cautious in such things.

New DTL OTMaster 5: 25% off to Jan 6

DTL OTMaster 5 is here! It’s a major advance in OpenType proofing and table-editing for Mac and Windows, and it’s 25% off until Jan 6, €191.25 instead of €255.

Upgrades are only €7.50 for registered users of OTMaster 3.7 until Jan 6 (€50 for users of older versions, and for everyone after Jan 6). Use the form at the bottom of our Upgrades page to order.